Privacy Policy

In compliance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection, we inform you of how we process your personal data when you visit or make purchases at www.y5perfectionskin.com.

1. Data controller

2. Personal data we collect

• Full name
• Shipping and billing postal address
• ID/VAT number (when an invoice with tax details is requested)
• Phone number
• Email address
• IP address and browsing data (operating system, browser)
• Any other information you choose to share with us

3. Purposes of processing

• Management of services contracted through the website.
• Sending information requested by the user.
• Carrying out commercial and promotional activities.
• Management of promotions and contests.
• Fraud prevention and compliance with legal obligations.

4. Legal basis for processing

• User consent for the processing of personal data.
• Performance of a contract to which the data subject is party (Art. 6.1.b GDPR).
• Legitimate interest for processing customer data in direct marketing activities.
• Compliance with legal obligations applicable to the data controller.

5. Data retention

Personal data will be retained only for as long as necessary to fulfil the purpose for which it was collected. Where a legal retention obligation applies, or where data is needed for the establishment, exercise or defence of legal claims, it will be kept duly restricted for the applicable limitation periods.

6. Data recipients

Personal data may be shared with third-party service providers where strictly necessary for the provision of the contracted service. Such third parties are obliged to ensure that information is processed in accordance with privacy regulations.

7. Storage and international transfers

As a general rule, personal data is stored within the European Economic Area (EEA). Where it is necessary to transfer data to countries outside the EEA, we will ensure those countries offer an adequate level of protection or that appropriate safeguards are in place (European Commission standard contractual clauses).

8. Your rights

At any time you may exercise the following rights by contacting the data controller at pedidos@y5perfectionskin.com:

• Access: find out what personal data we hold about you.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data when it is no longer necessary.
• Restriction: request that we suspend processing of your data in certain circumstances.
• Objection: object to the processing of your data for direct marketing purposes.
• Portability: receive your data in a structured, commonly used format.
• Not to be subject to automated decisions with significant legal effects.

If you believe that the processing of your data does not comply with regulations, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

9. Accuracy of data

The user is solely responsible for the accuracy and correctness of the data provided, releasing Y5 Perfect Skin from any liability in this regard. Users guarantee the accuracy, currency and authenticity of the personal data they provide and undertake to keep it duly updated.

10. Minors

Y5 Perfect Skin services are not directed at children under 14 years of age. Processing the data of children under 14 requires the valid, free, unambiguous, specific and informed consent of their legal guardians. Those aged 14 and over may give their own consent, except where the law requires parental or guardian assistance.

11. Security measures

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, loss or improper disclosure. These measures include the use of specialised providers for authentication, database hosting and payments, access controls for the administration panel, separation between public and server-only keys, and anti-abuse limits on forms and APIs. However, no Internet-connected system can guarantee absolute security.

12. Cookies

The website uses its own and third-party cookies to optimise navigation and improve the user experience. For more information about the cookies we use and how to manage them, please see our Cookie Policy.

13. Links to third-party websites

The website may contain links to other websites. Y5 Perfect Skin is not responsible for the privacy policies or content of those websites.

14. Amendments to this privacy policy

Y5 Perfect Skin reserves the right to amend this privacy policy to adapt it to legislative or case-law developments. We recommend reviewing it periodically. Significant changes will be notified by email or by a prominent notice on the website.